- Reservations may be cancelled and refunded at least 7 days prior to the check-in date. Refunds will be subject to a 20% cancellation fee.
— Contact the Beach Club Coordinator to make any changes or cancellations to your booking.
— The refund request will be submitted to the property manager (Proline) and a cheque will be issued by them and sent directly to the owner.
- Cancellations (in whole or part) are not refundable if submitted within 7 days of the reservation.
- If your guest must cancel their booking or vacate early due to a Covid symptom, positive test result, health authority ordered quarantine, or other related cause, please contact the Beach Club Coordinator at email@example.com for instructions.
Please be advised:
If a Guest tests positive prior to arrival for their stay in a Cottage, the Coordinator must be notified ASAP and the booking will be immediately cancelled.
If a Guest, who previously stayed or is currently staying at a Cottage, tests positive for Covid, the Beach Club Coordinator will immediately close the Cottage for fourteen days after notification. No one who has symptoms or possible exposure to Covid can self-isolate or quarantine in the Cottages.
Therefore, that cottage will become unavailable for two weeks following the departure of any guest who tests positive for Covid19.
**This may affect other bookings that had already been confirmed.**
Any bookings that can no longer be accommodated because of this mandated two week vacancy period, will be cancelled with a full refund. The resident may be notified of their booking cancellation on very short notice, or with no notice.
Residents and their guests will be responsible for securing alternate accommodation under these circumstances. The Beach Club assumes no responsibility for providing or locating alternate accommodation, and will not be responsible for any additional costs associated with this.
This caveat must be understood and agreed to at the time of booking.